Return to Help Index

My Account
User agreement
	Before you use this website, you must read and agree to the terms of this User Agreement. If you do not agree to be legally bound by the terms of this User Agreement, do not use or access this website and do not use any of our services. Your use of this website constitutes your agreement to this User Agreement. You agree to use this website only for the purpose of online shopping. Much of the data, images and other information on this site is owned by Buehler Food Markets, Inc., or is licensed from third parties. You agree that you will not copy, reproduce, modify, create derivative works from, or publicly display (on a website or elsewhere) any content from our website, except with the prior written permission of Buehler Food Markets, Inc. You also agree that you will not use any automatic device to monitor or copy any of our web pages or the content contained in our web pages, nor will you take any action that imposes an abnormal or unreasonable burden on our hardware and software infrastructure.
What do I do if my card is lost or stolen?
	Gift cards should be treated as cash and cannot be replaced if lost or stolen. Under certain circumstances and if the card has not been redeemed, we may be able to reissue a card if you have your gift card number and proof of purchase. See specific retailer for their rules and regulations on a return policy.
How do I create an account?
	1) Click the "My Account / Order Status" link at the top right side of our site. 2) Enter your email address. 3) Select "I am a new customer". Then simply follow the prompts to complete setting up your account. Your information is NEVER sold to any other company and is kept completely private. Please view our Privacy Policy for more information.
How do I edit my account information?
	Click the "My Account / Order Status" link at the top right hand side of our site to edit your account information.
Privacy Policy
	We value your privacy. Please view our Privacy Policy for complete details on how we use the information we collect.
Security
	This website is protected with SSL (secure socket layer) encryption, the highest standard in Internet security. We do not collect any personal information at all when a gift card is purchased or used. We will only collect your e-mail address.
I forgot my password.
	Click the "My Account / Order Status" link at the top right hand side of our site. Under the login box you'll see a link that says "Forgot your password? Click here". That link will send an email to you with your password.
I received the wrong product.
	If you feel that you have received the wrong product, please contact customer service within 72 hours of receiving the product.
What is your return policy?
	Please see our Terms & Conditions for complete details regarding our return policy. All gift card orders are final. We cannot cancel gift cards - either Buehler’s or other retailers.