Find quick answers to your questions below...
Are you able to ship internationally?
Can I attach a message with my gift card?
Can I buy a gift card and ship it to someone else?
Completed Orders.
Once I place an order, will I receive a confirmation e-mail?
Where do you ship to?
Has my order been shipped?
How do I track my order? Or cancel/change items in my order?
My order never arrived.
An item is missing from my shipment.
When will my backorder arrive?
My Account
User agreement
What do I do if my card is lost or stolen?
How do I create an account?
How do I edit my account information?
Privacy Policy
I forgot my password.
I received the wrong product.
What is your return policy?
Pricing and Billing
Do I have to pay sales tax?
I have a question on my charges.
What forms of payment do you accept?
I need a copy of my receipt/invoice.
When will my order ship and what are my shipping charges?
When will my purchases return credit appear on my account?
When will my credit card be charged?
When will my order ship?
Buyer's Guide
Are there product exclusions?
Are there restrictions on where I can use my gift card?
Can I buy gift cards in bulk?
Can I purchase an item worth more than my gift card?
Can I redeem my gift card for cash? Can I get money back?
Can I transfer a balance from one card to another?
Can I use the purchased gift card outside the United States?
How can I check the balance on my gift card?
How do I activate my gift card?
Is the gift card re-loadable?
Is the gift card recyclable?
Is there a limit to the amount I can load onto a card?
Is there an auto-reload option? If yes, how often does this occur?
Is there an expiration date for my gift card?
What if the card is declined?
Will I receive Free grocery Rewards with my purchases?
How do I buy/redeem a gift certificate?
How do I find my product?
How do I navigate the site?
Additional Support
How do I contact you?